Services

Buying with confidence

When buying a car, the first thing is to know exactly what best suits your needs. Understanding your plans, where you are going to live, what use you are going to give to the car, and especially what you like on a vehicle. To find the perfect match requires special attention to details. All the information you give is relevant, but the most relevant subject is you! So deciding between new or used, electric or hybrid, petrol or diesel, red or black depends on what you want but also depends on what you need.

When moving abroad, you will find a new culture, new road rules and regulations but also different car makes and models, different engine types. This will bring questions and a long period of research, trying to find a car in a new environment where the product is new to your knowledge. This can become overwhelming and take some of your precious time, now that you have to worry about housing, work, moving, traveling, discovering new places…

Find it anywhere

We help clients buying cars from another E.U. countries, specific cars can be brought from another country for a better price, or sometimes when the car of your dreams is not available in the portuguese/spanish market, this is a good way to find it. It is a very straight forward process, although it requires a different approach, since the client will be buying the car directly from the dealer abroad without seeing it until it's here.

The process takes only a few weeks and it is a key on hand process, that is taken care in a different way as when buying a national car. It requires more time, a diferent type of research and a trip representing the client, to see the car physically and ensure the good condition.

Once the car gets to the destination country, we take care of all the documentation, including legalization, homologation and registration process.

Multiple services, one single contact

In Motion offers multiple services related to your vehicle. Our concierge department manages a network of reliable service providers that are especialized in multiple areas. This allows us to find the best solutions for you, from the moment of asking for an estimate until the final verification of the service/repair before delivery.

We are also prepared to arrange the pick-up and delivery from the client's location to the service shop and back. Please see the list of the most requested services within our network, below:

• Take the car to official service (brand/importer/dealership)

• Take the car to service, with certified agent

• Take the car to service, recomended mechanic

• Take the car to software/hardware installation

• Take the car to road periodic inspection

• Take the car to wash/detail

• Take the car to body shop repair

• Take the car to switch tyres

• Take the car to upholstery

• Help with via verde enrollment

• Help with parking permit

• Help with warranty issues

• Help with car modification legalization and homologation

• Take the car to get tinted windows and legalization

• Help with decals, design and fitting

• Help with car ceramic protection

• Help with car wrapping

• Tax payment arrangements

• Documents or changes

• Registration

• Fine payments or legal support with road fines

We are also available to look into other specific service or verify a preferred provider if needed.

Concierge services for clients purchasing a car with In Motion:

After purchase brand verification

Within the first 15 days of purchasing the car, we recommend you take the car to an official brand dealership, to make sure everything is in order and to guarantee the long life of your car without surprises. As a part of our services we will schedule this appointment according to your availability.

Service, mechanical and body repair appointments

Throughout the time you own a car purchased using our services we will provide you with the regular service appointments, or for any specific car service you may need. We will also remind you of the time of regular service and have a service to take your car to inspection available if you wish.

Specific software and hardware installation

If at the moment you buy a car, you don’t have a specific feature, such as parking sensors, back-up camera, CarPlay, etc.. and you want to have it installed, we can provide this service, through our installer partners and according to a previous estimate.

Via Verde, electronic toll payment and more

Via verde is the name of a portuguese company that invented the electronic payment system for tolls, they provide a service through a device we can order online for you or that you can acquire directly at their offices. This device will become very useful in all toll road payments and also in the portuguese scutt, which are roads that have a system of charging that can be complicated if you don’t have one of these devices attached to your windshield. In case you don’t have the Via verde device you will have to go to specific websites, depending on the road you used and search for your plate number and date of tolls use to be able to pay, if you don’t do this in time you may incur in fines and notices mailed to your address.

This device is connected to your debit/credit card and will also work for parking payments, Galp petrol stations, drive through restaurants, etc..

Selling your car

If it’s time to sell your car and buy a new one, or if you are leaving and don’t need it anymore. The easiest way could be selling it to a dealer, but this can also mean you may not be getting the right value for it, unless you spend the time visiting every dealer and see where you could get the best trade-in value.

You can also advertise it and try to sell your car directly to a private party, to try to get the right price, this involves taking pictures, gathering information and advertising. After that you will start receiving phone calls, getting offers and spending time showing it to someone that will try to depreciate the value and hoping all the registration to the new owner goes well. At this point you can simply leave it to us and we can take care of either processes and present you with the best offers from each possibility, best value of trade in or best offer from a private party.